Klein Buendel has licensed its online responsible vendor training program for recreational marijuana stores, Train To Tend®, to Avid Will LLC for sales and marketing. Senior Scientists, Dr. David Buller and Dr. W. Gill Woodall, and their collaborators created Train To Tend to provide retail staff with knowledge and skills to sell recreational marijuana responsibly in an effort to keep their communities safe. Avid Will LLC will make Train to Tend available immediately to retail recreational marijuana stores in Colorado. State-specific versions for Oregon, Washington State, Massachusetts, and California will be launched this year, as well.
In 2017 and 2018, Train To Tend was tested using a random sample of state-licensed recreational marijuana stores (n=225) in Colorado, Oregon, and Washington State. One hundred twenty-five stores were randomly selected to receive the Train To Tend training while the remaining stores received the usual and customary training in their state. Post-training surveys were administered to Train To Tend trainees to gauge their perceptions of self-efficacy toward responsible vending practices, as well as their ratings of usability for Train To Tend.
The training improved trainees’ ability to check IDs, and their confidence in using their state’s inventory tracking system and identifying intoxicated customers. Trainees rated the training as user-friendly and thought that the information and skills learned in the training would help keep their communities safe. In a recent review, Danielle, an Instructional Designer for Native Roots, a Colorado retail chain, said “Train To Tend has been effective and engaging for our employees, and we are thankful for the Train To Tend team and their online responsible vendor program.”
The development and evaluation of Train to Tend was funded by a grant from the National Institute on Drug Abuse at the National Institutes of Health (DA038933; Dr. David Buller, Principal Investigator). Additional scientific collaborators include Dr. W. Gill Woodall from Klein Buendel and Dr. Robert Saltz from the Pacific Institute for Research and Evaluation in California.